Exchange & Return Policy

Exchange & Return Policy

At RAVAQ, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Exchanges

We offer exchanges for different sizes or colors within 7 days of delivery. The item must be unworn, unwashed, and in its original condition with all tags attached.

How to Initiate a Return or Exchange

To start a return or exchange, please contact us at [your email] with your order number and reason for return. We'll provide you with instructions on how to send your item back.

Refunds

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

Certain items cannot be returned, including sale items and gift cards.

Questions?

If you have any questions about our exchange and return policy, please contact us.